Free returns are available for all sale items within 15 days of receipt, provided the return conditions specified below are met.
- Purchases must be returned to the original shipping country.
- Returns will be accepted only if there is any manufacturing defect with the product or mismatch of the product.
- Items returned must be in their unused original condition with all Al Quraishi Perfumes item tags attached and any related sampling pieces and booklets included.
- Incomplete, damaged, or altered returns, or anything we at Al Quraishi Perfumes reasonably believe has been used, will not be accepted and therefore sent back to the customer.
- Return charges are not applicable if you met the above conditions
How to return your purchase
- Please Contact us to schedule a collection for you and will let you know if there any additional cost if you met the return conditions.
- Place the item(s) in the original shipping box.
- Remove all other labels from the outside of the box.
Important: We do not accept LIABILITY for goods returned using any method other than our collection service.
Cancellations
In certain circumstances before your order has been dispatched we may be able to cancel your order. If you wish to cancel your order, then you’re required to inform al Quraishi fragrances through email or telephone about your cancellation within 24 hour from the time of order being placed.